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Thermae Bath Spa

Contact Us


Thermae Bath Spa
The Hetling Pump Room
Hot Bath Street

Reservations - 01225 33 1234

General Enquiries - 01225 33 1234

Press & Media - 01225 32 8465

Human Resources - 01225 32 8469

Marketing 01225 33 6789

Customer Services - 
We try very hard to deliver a good service at Thermae Bath Spa. However, we know that there is always room for improvement so we would appreciate any feedback that you may have regarding your visit. E-mail:

Charities and Sponsorship - 
Thermae Bath Spa is committed to supporting a variety of charities. In recent years we have supported organisations such as Dorothy House, Help for Heros, Macmillan, WaterAid & Mencap along with many local charities and events. However, we have already far exceeded our charity budget allocation for this year, and unfortunately we cannot sponsor any further fundraising events.

Thank you for your understanding.